FAQ

We want to provide the best possible customer service to our customers. Our store policies are below but if for any reason you still have a questions, please contact us at info@punkadoodlesboutique.com



What payments do you accept?
We accept Mastercard, Visa, American Express and Paypal.
What are the shipping charges?
Shipping is free within the continental United States.

When will my order ship?
Items ship within one to two days excluding weekends and holidays. 

Do you ship to my country?
At this time we only ship within the United States.

Can I cancel my order?

If for any reason you need to cancel your order, please contact us right away at info@punkadoodlesboutique.com and we will do our best to cancel the order prior to it being shipped.



What is your return policy?
We are confident you will be happy with your purchase, however if for any reason you are not satisfied with your purchase we will assist you in a prompt return.

Before returning the merchandise please contact us at info@punkadoodlesboutique.com so we can send you a Return Authorization Form.

Merchandise must meet the following criteria to be accepted as return:

1. Must be returned within fourteen days of receiving merchandise.
2. The merchandise must be in the same condition as when it was shipped including but not limited to appearance, color, odor, etc.
3. Merchandise must have original tags attached.

* Please note Buyer is responsible for return shipping cost

We are not responsible for any items lost or damaged during shipping.

What are your privacy policies?
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number and password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to Punkadoodles Boutique. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any or our contest or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email.

If you have any additional questions regarding any of our policies, please contact us at info@punkadoodlesboutique.com.

What is your mailing address?
1600 Malcolm Pointe Drive
Winter Garden, Fl 34787